Introduction
Prism Paint LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, contact us, or communicate with us by phone, email, or text message. By using our website or communicating with us, you agree to this Privacy Policy.
Information We Collect
We may collect personal information that you provide directly, such as your name, phone number, email address, physical address, business name (if applicable), and the content of messages sent through our website or text messages.
We may also collect certain information automatically when you visit our website, including your browser type, device information, IP address, operating system, and the pages you visit. This data is collected using cookies and similar technologies through Google Analytics.
Use of Google Analytics
We use Google Analytics to understand how visitors use our site and to improve user experience. Google Analytics collects anonymous information such as your IP address, browser type, and browsing behavior on our site.
You can learn more about how Google uses this data here: https://policies.google.com/technologies/partner-sites. You can opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on.
How We Use Your Information
We use the information we collect to respond to inquiries, provide customer support, process service requests or scheduling, send updates about appointments or product availability, improve our website and services, and send text or email communications you have opted into.
If you have voluntarily provided your email, we may send marketing or promotional emails. You can unsubscribe at any time by following the unsubscribe link in the email or contacting us directly.
SMS/Text Messaging Privacy Policy
When you communicate with Prism Paint via text message, we may collect your phone number, name (if provided), and the content of your messages. We use this information solely to respond to your inquiries, provide service or order updates, and manage your communication preferences.
We do not sell, rent, or share your mobile information with third parties for marketing purposes. Your data may only be shared with trusted service providers as necessary to deliver text messaging services (for example, our SMS gateway provider).
You may opt out of text message communications at any time by replying STOP. After opting out, you will no longer receive text messages from us unless you explicitly re-enroll.
We take reasonable measures to protect your information, though no method of electronic communication is completely secure.
How We Protect Your Information
We use secure data practices, including encrypted data transmission (SSL/TLS) on our website, limited access to personal data by authorized employees only, and secure storage of any information submitted through our website or communication channels.
Information Sharing
We do not sell or rent your personal information. We may share information only with IT and hosting providers who support our website or business operations, and with government authorities when required by law. All service providers are contractually required to safeguard your information.
Your Rights and Choices
You have the right to request a copy of the personal information we hold about you, request correction or deletion of your data, and opt out of marketing communications at any time. To exercise these rights, contact us at privacy@prismpaintutah.com.
Cookies
Cookies are small data files stored on your device to help improve your browsing experience. You can disable cookies in your browser settings, but doing so may limit some website functionality.
Data Retention
We retain your information only as long as necessary to fulfill the purpose it was collected for.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact:
Prism Paint LLC
Email: privacy@prismpaintutah.com